Terms of service

Acceptance of Terms

By placing an order on mspinaysmm.com (hereinafter referred to as the "Website", the "Service Provider", "we" or "us"), you automatically accept all the Terms of Service listed below, whether you have read them or not.

These Terms constitute a legally binding agreement between the Service Provider and any individual or legal entity (hereinafter referred to as the "Client", "User" or "you") using the Website or purchasing services.

In the event of any inconsistency, discrepancy, or conflict between language versions, the English version shall prevail and shall be the legally binding and controlling version. 2. Modification of Terms

We reserve the right to modify, update or replace these Terms of Service at any time without prior notice. Any changes take effect immediately upon publication on the Website.

It is the Client’s responsibility to review the Terms of Service before placing each order to ensure awareness of any updates or changes. Continued use of the Website constitutes acceptance of the revised Terms. 3. Description of Services

mspinaysmm.com provides digital services, including but not limited to social media marketing services (the "Services"). All service descriptions are provided for informational purposes only and may be subject to change.

We strive to deliver services as described; however, variations may occur due to technical limitations, third-party platforms, or service providers. 4. Compliance with Third-Party Platforms

You agree to use our Website and Services in full compliance with the terms, conditions, and policies of all third-party platforms involved, including but not limited to Instagram, Facebook, TikTok, YouTube, X, and other social media platforms.

We shall not be held liable for account suspensions, bans, restrictions, or content removal resulting from violations of third-party platform rules. 5. Pricing and Payments

All prices displayed on the Website are subject to change at any time without notice. The applicable rates are those in effect at the time the order is placed.

Price changes do not affect orders that have already been completed and paid for. These Terms remain valid regardless of rate changes.

All payments must be made in full before any service is initiated. 6. Delivery Time

We do not guarantee delivery times for any services. Any delivery timeframes provided are estimates only and not contractual commitments.

Delays may occur due to workload, technical issues, third-party platform changes, or other factors beyond our control. No refunds shall be issued for orders that are processing, even if delivery is perceived as delayed. 7. No Guarantee of Results

Unless explicitly stated otherwise, we do not guarantee any specific results, including but not limited to engagement levels, follower retention, visibility, or performance metrics.

All services are provided under an obligation of best efforts only, not an obligation of results. 8. Right to Modify Services

In order to ensure successful order completion, particularly for resellers, we reserve the right to modify the service type, delivery method, or service provider if deemed necessary.

Such modifications shall not entitle the Client to any refund, provided that the final delivered service fulfills the general purpose of the order. 9. Refund Policy

All sales are final unless explicitly stated otherwise. No refunds, reversals, or cancellations will be provided for:

orders that are in progress,
completed services,
estimated or perceived delays,
drops, removals, or decreases occurring after delivery,
errors caused by incorrect, incomplete, or private information provided by the Client,
violations of third-party platform rules.

Any attempt to dispute, reverse, or charge back a transaction without prior contact with support will be considered a breach of these Terms and may result in account suspension or termination.

Refunds are only made on costumer account credits, if any, may be granted solely at our discretion and do not constitute a precedent. No refund will be done on external wallet or account out of Mspinaysmm.com 10. Client Responsibility

The Client is solely responsible for providing accurate and complete information required to process orders, including usernames, profile links, and public account access.

We are not responsible for service failures resulting from incorrect or incomplete information. 11. Limitation of Liability

mspinaysmm.com shall not be liable for any direct or indirect damages, including financial loss, loss of data, reputational damage, or account penalties arising from the use of the Website or Services.

All services are used at the Client’s own risk. 12. Suspension and Termination

We reserve the right to suspend or terminate access to the Website or Services, without notice or compensation, in the event of:

violation of these Terms,
fraudulent activity, chargebacks, or payment disputes,
abuse of services, reselling without authorization, or system manipulation,
misuse or illegal use of services,
actions that harm our operations, infrastructure, suppliers, or reputation.

Any remaining balance or active orders may be frozen or canceled in such cases, without refund. 13. Force Majeure

We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including but not limited to network outages, third-party platform failures, natural disasters, governmental actions, or force majeure events. 14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws applicable in the Service Provider’s jurisdiction. Any disputes shall fall under the exclusive jurisdiction of the competent courts. 15. Contact

For any questions regarding these Terms or the Services, please contact support through the contact methods available on the Website. 16. SMM-Specific Clauses

The Client acknowledges that social media marketing (SMM) services inherently involve third-party platforms whose algorithms, policies, and enforcement mechanisms are outside our control.

We do not guarantee account safety, longevity of results, retention rates, or protection against bans, shadow bans, removals, or content restrictions.

Any loss occurring after service delivery shall not be grounds for refunds or disputes. 17. Resellers and Panel Usage

Resellers are fully responsible for their own clients and must ensure that end users comply with these Terms.

We are not responsible for disputes between resellers and their customers. Any misuse by reseller clients remains the sole liability of the reseller.

We reserve the right to modify, replace, or substitute services, providers, or delivery methods to ensure order completion. 18. Chargebacks and Payment Disputes

Chargebacks, payment reversals, or unauthorized disputes are strictly prohibited.

Any chargeback will result in immediate account suspension and permanent service restriction. We reserve the right to provide payment processors with full transaction data, logs, IP addresses, and order history to contest disputes.

Additional administrative or recovery fees may be applied. 19. Cryptocurrency and Wallet Payments

Payments made via cryptocurrency or digital wallets are irreversible and non-refundable under all circumstances.

The Client is solely responsible for ensuring the accuracy of wallet addresses, networks, and transaction details. We shall not be held liable for losses due to incorrect or incompatible transfers.

Blockchain confirmation delays do not constitute grounds for cancellation or refund.

Last update / Huling update: [to be completed / ilalagay]